Privacy Policy
Last updated: December 2024
1. Introduction
JE Fitness ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fitness platform and services.
2. Information We Collect
Personal Information
- Name, email address, and contact information
- Account credentials and profile information
- Payment information (processed securely by third-party providers)
- Fitness goals, health metrics, and workout data
- Communication preferences and feedback
Automatically Collected Information
- IP address, browser type, and device information
- Usage data, including pages visited and features used
- Cookies and similar tracking technologies
- Location data (with your permission)
3. How We Use Your Information
- Provide and maintain our fitness services
- Process payments and manage subscriptions
- Personalize your experience and recommendations
- Communicate with you about your account and services
- Analyze usage patterns to improve our platform
- Ensure security and prevent fraud
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service Providers: Trusted third parties who assist in operating our platform
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly agree to the sharing
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.
6. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Inactive accounts may be deleted after a period of inactivity.
Data Retention Schedule
- Account Data: Retained while account is active, deleted 30 days after account closure
- Health & Fitness Data: Retained for 7 years (HIPAA requirement) or until account deletion
- Payment Data: Retained for 7 years for tax/compliance purposes
- Communication Logs: Retained for 3 years
- Analytics Data: Anonymized after 2 years
6.5 Consent and Preferences
We obtain your explicit consent for processing sensitive health data and marketing communications. You can manage your consent preferences at any time through your account settings or by contacting us.
Marketing Communications
We send promotional emails and notifications only with your consent. You can unsubscribe at any time using the links in our emails or through your account preferences.
Data Processing Basis
We process your data based on the following legal grounds:
- Contract: To provide our fitness services and fulfill our agreement
- Legitimate Interest: To improve services and ensure security
- Consent: For marketing and health data processing
- Legal Obligation: To comply with applicable laws and regulations
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Rectification: Correct inaccurate or incomplete information
- Erasure: Request deletion of your personal information
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to processing based on legitimate interests
- Restriction: Limit how we process your information
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings or our cookie consent banner.
9. Third-Party Services
Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external parties. Please review their privacy policies before providing any information.
10. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: